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      • Powered
        • C Class
          • CP Loudspeakers

            CP Series

            Compact Powered Loudspeakers

            Image of CP Series loudspeaker

            The CP Series delivers stunning performance in an incredibly compact package. Featuring a highly-efficient 1000-watt power amplifier, CP is also remarkably lightweight, making it easy to load, carry, lift and deploy in a wide range of portable and installed applications. With three mixable inputs (MIC, MIC/LINE, 3.5 mm Stereo) and one-touch DSP contours, CP is also easy to use and highly versatile.

            8.5.5

            • CP8

              CP8

              Compact Active 8-inch 2-way

               Image of CP8 loudspeaker

              • 8-inch multipurpose
              • 1000 Watt Class-D amplifier
              • 90-degree DMT™ coverage area
              • 21.0 lbs. (9.5 kg)
            • CP12

              CP12

              Compact Active 12-inch 2-way

               Image of CP12 loudspeaker

              • 12-inch multipurpose
              • 1000 Watt Class-D amplifier
              • 75-degree DMT™ coverage area
              • 30.3 lbs. (13.7 kg)
        • K Class
          • K.2 Loudspeakers

            QSC K.2 Series™

            Premium Active Loudspeakers

            Image of K.2 loudspeakers

            The perfect combination of elegant design, superior audio performance, high functionality, simple and intuitive operation, and genuine QSC reliability, K.2 delivers extraordinary results for users in both portable and installed applications.

            • K8.2

              K8.2

              Active 8-inch 2-way

              Hero image of the K8.2

              • Best in class audio performance
              • 2000 Watt Class-D amplifier module 
              • Intrinsic Correction™ tuning and  loudspeaker management
              • Directivity Matched Transition® (DMT)  design provides excellent power response and consistent performance across the listening area

              8.5.7

            • K10.2

              K10.2

              Active 10-inch 2-way

              Hero view of the QSC K10.2 Pro Audio Speaker

              • Best in class audio performance
              • 2000 Watt Class-D amplifier module 
              • Intrinsic Correction™ tuning and  loudspeaker management
              • Directivity Matched Transition® (DMT) design provides excellent power response and consistent performance across the listening are
            • K12.2

              K12.2

              Active 12-inch 2-way

              Hero view of the QSC K12.2 Pro Audio Speaker

              • Best in class audio performance
              • 2000 Watt Class-D amplifier module 
              • Intrinsic Correction™ tuning and  loudspeaker management
              • Directivity Matched Transition® (DMT) design provides excellent power response and consistent performance across the listening are
          • K Column Loudspeakers

            K Column

            Active 3-Way Column Loudspeaker System

            First-of-its-kind,the KC12 (“K Column”) is an elegant, 3-way, 3000-watt loudspeaker system encompassing the visual aesthetic of a column loudspeaker, while surpassing the acoustic performance of conventional designs. The KC12 is ideal for solo entertainers, musicians and bands, mobile entertainers and DJs and event production professionals.

            • KC12

              KC12

              Active 3-Way Column Loudspeaker System

              • 12-inch subwoofer
              • 2x 4-inch midrange drivers
              • 1-inch HF compression driver
              • 145° H x 35° V coverage thanks to innovative QSC LEAF™ Waveguide
              • Very high, undistorted 132 dB max SPL
              • 3000 W of Class D amplification
          • KW Loudspeakers

            KW Series

            Active Loudspeakers

            Three black QSC speaker KW Series speakers of varying sizes lined up next to each other.

            Taking the K Series to the next level, offered in a wood enclosure. Great for portable and installed sound applications as well as instrument amplification.

            8.5.7

            • KW122

              KW122

              Active 12-inch 2-way

              Image of KW122 loudspeaker

              • 12-inch Woofer; 1.75-inch diaphragm compression driver
              • Also functions as monitor floor wedge
              • 1000-watt Class D power modules
              • Onboard mixer & extensive DSP
            • KW152

              KW152

              Active 15-inch 2-way

              Image of KW152

              • 15-inch Woofer; 1.75-inch diaphragm compression driver
              • 1000 watt Class D power modules
              • Onboard mixer & extensive DSP
            • KW153

              KW153

              Active 15-inch 3-way

              Image of KW153 loudspeaker

              • 15-inch woofer; 6.5-inch midrange woofer; 1.75-inch diaphragm compression driver
              • 1000-watt Class D power modules
              • Onboard mixer & extensive DSP

              8.5.7

          • KS Subwoofers

            KS Series

            Active Subwoofers

            Three black QSC speaker KS Series speakers of varying sizes lined up next to each other.

            The KS Series represents the next-generation of K Family subwoofers. Each model provides low frequency enhancement tailored to the needs of users in specific sound reinforcement applications. Equipped with powerful class D amplification, advanced DSP, high-output transducers and innovative design, KS Series subwoofers offer high performance, flexibility, portability and long-term reliability.

            • KS112

              KS112

              Active 12-inch Subwoofer

              Image of KS112 loudspeaker

              • High Output in an ultra-compact form factor

              • 2000 Watt class D amplifier module

              • 12-inch, long-excursion driver; 6th order bandpass design

            • KS118

              KS118

              Active 18-inch Subwoofer

              Hero image of the KS118 subwoofer

              The KS118 is a very high output active subwoofer producing impressive low frequencies for mobile entertainers, AV production and clubs/venues applications.

            • KS212C

              KS212C

              Active Dual 12-inch Cardioid Subwoofer

              Image of KS212C

              • 3600 Watt Class D power module 

              • Dual 12-inch long excursion drivers; Dual 6th order band-pass design 

              • 15 dB SPL attenuation front-to-rear

               

          • KLA Line Arrays

            KLA Series

            Active Line Array Loudspeakers

             

            Image of KLA Series loudspeaker

            The KLA Series brings the power and sophistication of a line array system into an easy-to-use product significantly redefining the line array product category. With its simple Lift, Click and Play approach, KLA can be deployed in a fraction of the time required by comparable line array products. 

            • KLA12 Loudspeaker

              KLA 12

              Active Line Array Loudspeaker
              12-inch 2-way

              Hero view of the KLA12 Line Array Loudspeaker

              • High power, 12-inch low frequency driver provides extension down to 44Hz without subwoofers
              • 1.75-inch diaphragm compression driver
              • Ar-Q™ Frequency Optimization
              • Extensive DSP
            • KLA181 Subwoofer

              KLA181

              Active 18-inch Flying Subwoofer

              Image of KLA181

              • 18-inch vented subwoofer
              • 1,000 watt power module
              • Extensive DSP
        • L Class
          • LA Line Arrays

            L Class

            Next-generation Intelligent Active Loudspeakers

             

            Image of L Class loudspeakers

            L Class represents the next generation of advanced, intelligent, active loudspeakers for mobile and fixed live sound entertainment applications.

            The result of a deep understanding of customer needs, L Class delivers a simply brilliant combination of leading-edge innovation, refined engineering and unparalleled ease of use, elevating audio technology in the service of art, creativity and live performance.

            • LA108

              LA108

              Active Line Array Loudspeaker 8-inch 2-way

               

              Image of LA108 loudspeaker

              • High SPL (134 dB) with neodymium transducers
              • Innovative QSC LEAF™ waveguide for uniform coverage
              • Intuitive, single operator QSC RapidDeploy™ rigging technology
              • QSC AWARE™ system intelligence for complete array optimization
              • Analog and networked digital audio (Dante®)
              • QSC SysNav™ App allows to easily design, configure, control, monitor and apply signal processing
            • LA112

              LA112

              Active Line Array Loudspeaker 12-inch 2-way

               

              Image of LA112

              • High SPL (136 dB) with neodymium transducers
              • Innovative QSC LEAF™ waveguide for uniform coverage
              • Intuitive, single operator QSC RapidDeploy™ rigging technology
              • QSC AWARE™ system intelligence for complete array optimization
              • Analog and networked digital audio (Dante®)
              • QSC SysNav™ App allows to easily design, configure, control, monitor and apply signal processing
          • LS Subwoofer

            L Class

            Next-generation Intelligent Active Loudspeakers

             

            Image of L Class loudspeakers

            L Class represents the next generation of advanced, intelligent, active loudspeakers for mobile and fixed live sound entertainment applications.

            The result of a deep understanding of customer needs, L Class delivers a simply brilliant combination of leading-edge innovation, refined engineering and unparalleled ease of use, elevating audio technology in the service of art, creativity and live performance.

            • LS118

              LS118

              Active 18-inch Subwoofer

               

              Image of LS118 loudspeaker

              • Very high SPL (138 dB peak)
              • Omni-directional or cardioid radiation modes (min. 2 units)
              • DEEP™ mode for extremely low frequency extension
              • QSC AWARE™ system intelligence for complete array optimization
              • Analog and networked digital audio (Dante®)
              • QSC SysNav™ App allows to easily design, configure, control, monitor and apply signal processing
      • Passive
        • E Class
          • E Loudspeakers

            E Series

            Passive Loudspeakers

            Image of all E Series speakers

            Passive loudspeakers intended for sound reinforcement in entertainment applications including live performance, DJ and dance music, karaoke and production. E Series loudspeakers will perform very well with any quality, professional power amplifier – but when used with QSC GXD or PLD amplifiers or with a QSC TouchMix digital mixer, E Series loudspeakers can also take advantage of advanced DSP.

            8.5.7

            • E110

              E110

              Passive 10-inch 2-way

              Hero image of the E10 loudspeaker

              • High output, professional quality sound with 300 W continuous power
              • E Series Entertainment System
              • Suitable for main PA and stage monitor
            • E112

              E112

              Passive 12-inch 2-way

              Image of E112 loudspeaker

              • High output, professional quality sound with 400 W continuous power
              • E Series Entertainment System
            • E115

              E115

              Passive 15-inch 2-way

              Image of E115 loudspeaker

              • High output, professional quality sound – 500 W continuous power
              • E Series Entertainment System
              • Titanium diaphragm for high fidelity and long life
          • E Subwoofer
            • E118sw

              E118sw

              Passive 18-inch Subwoofer

              E18SW

              • High output, professional quality sound with 800 W continuous power
              • E Series Entertainment System
      • Installed
            • Loudspeaker Series
      • Clicking this link will redirect you to the qsys.com website, where you will be able to access QSC Installed products
      • Cinema
            • Loudspeaker Series
      • Clicking this link will redirect you to the qsys.com website, where you will be able to access QSC Cinema products
      • TouchMix® Series
          • Mixer Series Overview

            TouchMix® Series

            Compact Digital Mixers

             Image of TouchMix mixers

            TouchMix is quite simply the most powerful, small-format digital mixer series ever created. From the highly compact TouchMix-8 to the flagship TouchMix-30 Pro, the TouchMix Series offers the unique features, capabilities and sound quality of the world's most esteemed large-format consoles in a refined and portable package that’s small enough to be carry-on luggage.

            8.4.3

            • TouchMix-30 Pro

              TouchMix®-30 Pro

              32-Channel Professional Digital Mixer

              Image of TouchMix30

              • Large (10-inch) multi-touch touchscreen offers a wealth of on-screen information while also providing confident hands-on control
              • Anti-Feedback and Room Tuning Wizards simplify complex equalization tasks 
              • Two real-time analyzers (RTA) provide instantaneous display of channel tonal balance and room response
              • Touch-and-route patch matrix provide easy “multing” and rearrangement of inputs
              • 14 Aux mixes provide ample monitor configuration options

              8.7.2

            • TouchMix-16

              TouchMix®-16

              22-Channel Compact Digital Mixer

              Image of TouchMix 16

              • Most of the features of the flagship TouchMix-30 Pro but in a more compact form factor
              • 22 inputs (12 XLR, 4 XLR combo)
              • 12 outputs (6 Aux)
              • 22-channel direct-to disk recording

              8.7.2

            • TouchMix-8

              TouchMix®-8

              14-Channel Compact Digital Mixer

              Image of TouchMix 8

              • Most of the features of the flagship TouchMix-30 Pro but in our most compact form factor
              • 14 inputs (4 XLR, 4 XLR combo)
              • 6 outputs (4 Aux)
              • 14-channel direct-to-disk recording
          • Accessories

            TouchMix® Accessories

            Image of TMR-1

            TMR-1 - Rack mounting kit for TouchMix-8 & TouchMix-16

            8.4.3

            • TouchMix Rack Kit-1

              TouchMix-8/-16 Rack Mount Kit TMR-1

              Image of TMR-1

              • Rack mounting kit for the TouchMix-8 and -16. The TMR-1 takes up 7U (rack units) in a standard 19-inch rack. The TouchMix mixer is mounted inside the rack from the bottom, using included mounting hardware.
            • TouchMix-30 Rack Mount Kit

              TouchMix-30 Pro Rack Mount Kit TMR-2

              Image of TouchMix-30 Pro Rack Mount Kit TMR-2

              • Rack mounting kit to install TouchMix-30 Pro mixer in a standard 19-inch universal rack. The kit includes installation instructions and mounting screws.
            • TouchMix-30 Carrying Tote

              TouchMix-30 Carrying Tote

              Image of TouchMix-30 Carrying Tote

              • Soft, padded polyester tote with zippered accessory pouch for the TouchMix-30 Pro digital mixer
            • TouchMix-30 Dust Cover

              TouchMix-30 Dust Cover

              Image of TouchMix-30 Dust Cover

              • Fabric dust cover for the TouchMix-30 Pro digital mixer
            • TouchMix-30 Tablet Support Stand

              TouchMix-30 Pro Tablet Support Stand TS-1

              Image of TM Support Stand

              • Tablet stand for the TouchMix-30 Pro mixer. The kit includes installation instructions, 2 black screws and a Torx screwdriver.
      • TouchMix Resources
          • Software & Firmware
            • Firmware and Control App
            • DAW Utility
          • Support
            • The Digital Fader - A New Paradigm

              TouchMix: You think you need physical faders? Think again.

              Powerful and easy to use - that’s TouchMix. Whether you’re a seasoned pro or just getting started, TouchMix offers more of just about everything you could ever want or need in a compact digital mixer.

            • Compatible Ethernet Adapters
            • Qualified Hard Drives
      • 2-Channel
        • GX Series
          • GX3

            GX3

            300 W per channel into 8Ω

            Hero image of the GX3 amplifier

            • Power levels matched to the most popular speakers used by entertainers
            • Optimized for maximum real-world headroom into 4 ohm and 8 ohm speaker systems
            • Lightweight - less than 26 lb (12.5 kg)
          • GX5

            GX5

            500 W per channel into 8Ω

            Image of GX5

            • Power levels matched to the most popular speakers used by entertainers
            • Optimized for maximum real-world headroom into 4 ohm and 8 ohm speaker systems
            • Lightweight - less than 26 lb (12.5 kg)
        • GXD Series
          • GXD4

            GXD4

            400 W per channel into 8Ω

            Image of GXD4

            • High peak output power with up to 1600 watts
            • Optimized for maximum real-world headroom into 4Ω and 8Ω speaker systems
            • Precision rotary encoders for gain and DSP parameter control.
          • GXD8

            GXD8

            800 W per channel into 8Ω

            Image of GXD8

            • High peak output power with a whopping 4500 Watts
            • Optimized for maximum real-world headroom into 4Ω and 8Ω speaker systems
            • Precision rotary encoders for gain and DSP parameter control
        • Powerlight 3 Series
          • PL380

            PL380

            1500 W per channel into 8Ω

            Image of PL380

            • PowerLight switch-mode power supply for highest efficiency and improved audio performance
            • DataPort supports remote network control and monitoring via Q-SYS
            • Class D output circuit produces massive output power with even lower losses and minimal increase in average AC power
        • RMXa Series
          • RMX 850a

            RMX 850a

            200W per channel into 8Ω

            Image of RMX 850a

            • Compact size
            • High-current toroidal transformers, for greater 2-ohm power and low noise
            • Independent user-defeatable clip limiters reduce distortion
          • RMX 1450a

            RMX 1450a

            300W per channel into 8Ω

            Image of RMX 1450a

            • Compact size
            • High-current toroidal transformers, for greater 2-ohm power and low noise
            • Independent user-defeatable clip limiters reduce distortion
          • RMX 2450a

            RMX 2450a

            450W per channel into 8Ω

            Image of RMX 2450a

            • Compact size
            • High-current toroidal transformers, for greater 2-ohm power and low noise
            • Independent user-defeatable clip limiters reduce distortion
          • RMX 4050a

            RMX 4050a

            850W per channel into 8Ω

            Image of RMX 4050a

            • 4000-watt RMX4050a operates on a standard 15 amp plug (120V)
            • Features a dual mono, high-current power supply for increased reliability and performance
            • particularly exceptional combination of cooling capacity and electrical efficiency
          • RMX 5050a

            RMX 5050a

            1100W per channel into 8Ω

            Image of RMX 5050a

            • Compact size
            • High-current toroidal transformers, for greater 2-ohm power and low noise
            • Features a dual mono, high-current power supply for increased reliability and performance
      • Installed
            • Amplifier Series
      • Clicking this link will redirect you to the qsys.com website, where you will be able to access QSC Installed products
      • Cinema
            • Amplifier Series
      • Clicking this link will redirect you to the qsys.com website, where you will be able to access QSC Cinema products
      • Software
          • Amplifier Navigator

            Amplifier Navigator

            Control and Monitor PLD Amplifiers Remotely

            Image of QSC amplifiers

            Amplifier Navigator software enables a user to remotely control and monitor all functions of connected CXD, PLD, or DPA Series amplifiers including the on-board DSP functionality and amplifier configuration.  It also provides a mechanism to create, store, and recall presets and loudspeaker profiles to and from the PC or Mac.

       

       

      8.5.7

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

       

      8.5.7

    • Software & Firmware
          • Loudspeakers
            • SysNav Software
            • EASE Software & Files
            • L Class Firmware
            • K.2 Series Firmware
            • K Column Firmware
          • Digital Mixers
            • TouchMix Firmware & Control Apps
          • Power Amplifiers
            • Amplifier Navigator Software (CXD/PLD)
            • GXD Series Firmware
          • Legacy Products
            • QSControl.net Software
            • SC-28
        • Accessories
          • Loudspeakers
            • CP Series
            • K.2 Series

              K.2 Series Accessories

               

              Image of K.2 Series Accessories

              Accessories for the K.2 Series Powered Loudspeakers.

            • K Column
            • KW Series
            • KS Series
            • KLA Series
            • L Class
            • E Series
          • Digital Mixers
            • TouchMix Series

              TouchMix® Accessories

              Image of TMR-1

              TMR-1 - Rack mounting kit for TouchMix-8 & TouchMix-16

              8.4.3

        • Q-SYS
            • Q-SYS website
        • Clicking this link will redirect you to the qsys.com website, where you will be able to access Q-SYS products
        • Cinema
            • Cinema Products
        • Clicking this link will redirect you to the qsys.com website, where you will be able to access QSC Cinema products
        • Discontinued Products
          • All Discontinued Products
            • Amplifiers
            • Loudspeakers
      • By Application
            • Cinema

              Clicking this link will redirect you to the qsys.com website, where you will be able to access QSC Cinema products

            • Event Production

              Event Production

              From talking heads to multisensory AV experiences, QSC  ease-of-use, reliability, ruggedness and sound quality give you the confidence to deliver the very best for your clients.

              Image of a man speaking on a stage

              • AV Rental & Dry Hire

                Event Production

                From talking heads to multisensory AV experiences, QSC  ease-of-use, reliability, ruggedness and sound quality give you the confidence to deliver the very best for your clients.

                Image of a man speaking on a stage

              • Local Event

                Event Production

                From talking heads to multisensory AV experiences, QSC  ease-of-use, reliability, ruggedness and sound quality give you the confidence to deliver the very best for your clients.

                Image of a man speaking on a stage

              • Regional Event

                Event Production

                From talking heads to multisensory AV experiences, QSC  ease-of-use, reliability, ruggedness and sound quality give you the confidence to deliver the very best for your clients.

                Image of a man speaking on a stage

              • Corporate Event

                Event Production

                From talking heads to multisensory AV experiences, QSC  ease-of-use, reliability, ruggedness and sound quality give you the confidence to deliver the very best for your clients.

                Image of a man speaking on a stage

            • House of Worship

              Houses of Worship

              Every service matters. Our role is to help you deliver the message, loud and clear – even if it’s just a whisper. For over 50 years, houses of worship have trusted QSC to power their worship services.

              Image of woman on stage with her hand up

              • Portable Church Sound

                Houses of Worship

                Every service matters. Our role is to help you deliver the message, loud and clear – even if it’s just a whisper. For over 50 years, houses of worship have trusted QSC to power their worship services.

                Image of woman on stage with her hand up

              • Installed Church Sound

                Houses of Worship

                Every service matters. Our role is to help you deliver the message, loud and clear – even if it’s just a whisper. For over 50 years, houses of worship have trusted QSC to power their worship services.

                Image of woman on stage with her hand up

              • Houses of Worship

                Every service matters. Our role is to help you deliver the message, loud and clear – even if it’s just a whisper. For over 50 years, houses of worship have trusted QSC to power their worship services.

                Image of woman on stage with her hand up

            • Mobile Entertainment/DJ

              Mobile Entertainment/DJ

              Weddings, parties and corporate events are your bread and butter.  Designed for professionals like you, QSC solutions set up quickly, are easy to use, sound great and are reliable year after year.

              Image of bride and groom

              • Mobile Entertainment

                Mobile Entertainment/DJ

                Weddings, parties and corporate events are your bread and butter.  Designed for professionals like you, QSC solutions set up quickly, are easy to use, sound great and are reliable year after year.

                Image of bride and groom

              • Club / DJ

                Mobile Entertainment/DJ

                Weddings, parties and corporate events are your bread and butter.  Designed for professionals like you, QSC solutions set up quickly, are easy to use, sound great and are reliable year after year.

                Image of bride and groom

            • Musicians & Bands

              Musicians and Bands

              QSC sound systems set up quickly, are easy to use and always sound great, giving you the confidence to focus on your performance and connect with your audiences. Play Out Loud with QSC.

              Image of a guitarist on stage

              • Sound Reinforcement

                Musicians and Bands

                QSC sound systems set up quickly, are easy to use and always sound great, giving you the confidence to focus on your performance and connect with your audiences. Play Out Loud with QSC.

                Image of a guitarist on stage

              • Stage Monitors

                Musicians and Bands

                QSC sound systems set up quickly, are easy to use and always sound great, giving you the confidence to focus on your performance and connect with your audiences. Play Out Loud with QSC.

                Image of a guitarist on stage

              • Musical Instrument Amplification

                Musicians and Bands

                QSC sound systems set up quickly, are easy to use and always sound great, giving you the confidence to focus on your performance and connect with your audiences. Play Out Loud with QSC.

                Image of a guitarist on stage

              • Musicians and Bands

                QSC sound systems set up quickly, are easy to use and always sound great, giving you the confidence to focus on your performance and connect with your audiences. Play Out Loud with QSC.

                Image of a guitarist on stage

            • Performance Venues

              Performance and Entertainment Venues

              From coffee shops to large entertainment spaces, QSC solutions are designed to sound great and perform reliably night after night.  Background or foreground, small or large audience, QSC delivers.

              Image of DJ on stage

              • Concert Halls, Clubs and Bars

                Performance and Entertainment Venues

                From coffee shops to large entertainment spaces, QSC solutions are designed to sound great and perform reliably night after night.  Background or foreground, small or large audience, QSC delivers.

                Image of DJ on stage

        • By Industry
              • Cinema

                Clicking this link will redirect you to the qsys.com website, where you will be able to access QSC Cinema products

              • Events & Production

                Event Production

                From talking heads to multisensory AV experiences, QSC  ease-of-use, reliability, ruggedness and sound quality give you the confidence to deliver the very best for your clients.

                Image of a man speaking on a stage

                • AV Rental

                  Event Production

                  From talking heads to multisensory AV experiences, QSC  ease-of-use, reliability, ruggedness and sound quality give you the confidence to deliver the very best for your clients.

                  Image of a man speaking on a stage

                • Local

                  Event Production

                  From talking heads to multisensory AV experiences, QSC  ease-of-use, reliability, ruggedness and sound quality give you the confidence to deliver the very best for your clients.

                  Image of a man speaking on a stage

                • Regional

                  Event Production

                  From talking heads to multisensory AV experiences, QSC  ease-of-use, reliability, ruggedness and sound quality give you the confidence to deliver the very best for your clients.

                  Image of a man speaking on a stage

                • Corporate Events

                  Event Production

                  From talking heads to multisensory AV experiences, QSC  ease-of-use, reliability, ruggedness and sound quality give you the confidence to deliver the very best for your clients.

                  Image of a man speaking on a stage

        • Resources
          • Resources

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        QSC Terms of Service

        To continue to the RMA form, you must agree to the QSC Terms of Service below. Scroll to the bottom and click to agree.

        Effective January 1, 2018:

        The QSC terms of service listed below applies to service repair work performed by QSC in the United States. QSC’s full warranty statement can be found at www.qsc.com/support/warranty-statement/.  By choosing QSC for equipment repair, the customer agrees to the following terms:

        QSC will restore repaired products back to its factory default state when the work is completed. QSC is not responsible for the loss of personal property, data, or user settings on the equipment. 

        All returned products must be returned to QSC in a well-protected shipping container with adequate packaging material. QSC is not responsible for transit damages caused by poor packaging or mishandling of the equipment by a freight carrier.

        For in-warranty repairs, QSC will ship the repaired product to the customer with outbound freight prepaid by QSC.  The prepaid shipping method is restricted to “Ground” shipment within Domestic U.S. and U.S. Territories only.  Customer is responsible for inbound freight expense to return the product to QSC.

        Customer is responsible for both inbound and outbound freight expenses for all out-of-warranty repairs, or if QSC’s repair estimate is declined.

        Repair Type

        Labor Rate / Hour

        Description

        Warranty

        N/A

        See Global Warranty statement

        Non-Warranty

         
        • $100.00 per hour

        • Prorated 30 minutes thereafter

         
         
        • Excluding Parts

        • Repair Estimate below $350 is preapproved by Customer.

         

        Non-Warranty - EOL

         
        • $500 minimum w/ $100 per hour

        • Prorated 30 minutes thereafter

         
         
        • Excluding Parts

        • Repair Estimate below $500 is preapproved by Customer.

        • Repairs performed on a "Best Effort" basis.

         


        QSC’s labor rate is $100.00 per hour with a 1-hour minimum charge. The labor rate is prorated thereafter for every half an hour (30 minutes).  Repair fees below $350.00 will be repaired without further customer approval.

        Products that have reached the status of End-of-Life (EOL) are subject to a minimum repair rate of $500.00.  An Estimate will be provided on repairs exceeding the repair minimum.  QSC Labor Rates will apply.  Such repairs are performed on a “Best Effort” basis, as service parts may be limited.  QSC no longer services equipment that is 25 years old or older.

        Some End-of-Life (EOL) product may be eligible for a sales rebate with the purchase of new qualified QSC product.  Please click in the link below for further details.

        https://www.qsc.com/support/product-repair/rma-form/end-of-life-products/

        Repair Type

        Labor Rate / Hour

        Description

        Evaluation Fee $65.00 Apply if no problem is found OR estimate is declined by the Customer.
        Evaluation Fee - EOL $300.00 Apply if no problem is found OR estimate is declined by the Customer.
        Expedite Fee $65.00 Guaranteed next Business Day Evaluation, excluding repair time.


        An evaluation fee of $65.00 will be charged on current production items in the case where no problem was found, or the repair estimate has been declined.

        An evaluation fee of $300.00 will be charged on product that is End-of-Life (EOL) in the case where no problem was found, or the repair estimate has been declined.

        Expedited service option is $65.00 per unit returned.  This service offers next business day evaluation of the equipment BUT DOES NOT guarantee that repair work will be completed by the next business.

        All lead times provided by QSC are solely estimates.  The actual repair timeframe may vary depending on the finding(s) from initial evaluation and the availability of the service part(s).

        Payment, in the form of Credit Card, must be submitted when the repair work is completed. Personal checks will not be accepted.

        Repaired equipment not claimed after thirty (30) days will be considered abandoned.  In such a case, QSC reserves the right to scrap the abandoned equipment at our discretion.

        Repairs performed by QSC will be warranted for ninety (90) days.